Terms and Conditions

Welcome to isabelgiannuzzi.com (“we”, “our”, “us”). By accessing or using this website (the “Site”), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree with any part of these Terms, you should not use this Site.

⸻

1. Use of the Site

You may use this Site for lawful purposes only. You agree not to:

• Engage in activities that may disrupt or damage the Site.

• Reproduce, duplicate, copy, sell, or exploit any part of the Site without explicit written permission.

• Use the Site to distribute harmful or malicious content.

⸻

2. Intellectual Property

All artworks, images, graphics, designs, videos, text, and other materials displayed on this Site are the exclusive property of Isabel Giannuzzi, unless otherwise stated.

They are protected by copyright and may not be:

• Copied

• Reproduced

• Modified

• Sold

• Distributed

without prior written authorization.

Purchasing an artwork does not grant the buyer any reproduction or commercial rights unless clearly specified.

⸻

3. Commissions and Custom Orders

Custom artworks or commissions must be requested through the designated form or contact method provided on the Site.

3.1 Payment

• Full payment or a non-refundable deposit may be required to secure your commission.

• Prices may vary depending on size, complexity, and medium.

3.2 Creation Process

You acknowledge that artistic interpretation may vary and that minor differences between references and final work are part of the creative process.

3.3 Refunds

Due to the personalized nature of commissions, all sales are final. Refunds are issued only in case of exceptional circumstances at our sole discretion.

⸻

4. Pricing and Availability

All prices are listed in Euro and may change without notice.

We reserve the right to modify or discontinue any product or service at any time.

⸻

5. Shipping and Delivery

For physical artworks:

• Shipping times may vary based on destination.

• We are not responsible for delays caused by postal services, customs, or unforeseen circumstances.

• Any customs fees or import taxes are the responsibility of the buyer.

For digital products:

• Delivery is typically made via email or download link.

• Ensure your contact information is correct to avoid delays.

⸻

6. Returns, Exchanges, and Refunds

Due to the nature of original artworks and digital products, returns and refunds are generally not accepted, except in cases of:

• Damage (with proof)

Requests must be submitted within 7 days of receiving your order.

⸻

7. Limitation of Liability

We are not liable for:

• Any indirect, incidental, or consequential damages arising from the use of this Site.

• Losses related to delays, interruptions, or inability to access the Site.

• Unauthorized access to your data due to factors beyond our control.

You use the Site at your own risk.

⸻

8. External Links

The Site may contain links to third-party services. We do not control or endorse these websites and are not responsible for their content or practices.

⸻

9. Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how your personal information is collected and used.

⸻

10. Changes to Terms

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

⸻

11. Governing Law

These Terms are governed by the laws of Italy, without regard to conflict of law principles.

⸻

12. Contact

For any questions regarding these Terms, please contact us at:

art@isabelgiannuzzi.com